Although our stay here at Brompton Heights has been a short one, it has been a very enjoyable one. the staff has always been very caring & helpful. We will miss them all!!

We leave with fond memories of Brompton Heights. Yours truly, Sophie

Dear Kerry (Recreation Director):

I just wanted to take a moment of your time to let you know how pleased our family is with the Recreation Department at Brompton Heights. Every member of your team adds a special dynamic aspect to the Recreation Department. I can tell that they really love their jobs and it certainly shows in their love for the residents.

As you know, my mother, Eva, resides in the memory care unit at Brompton. She suffers from dementia which is debilitating, but so many times when I arrive she is engaged in a variety of wonderful activities. It is so nice to see your staff in action gently persuading the residents to participate and get involved. Whether it's a musician, sing-along, bingo, cooking class or arts and crafts, the residents all seem to light up and are genuinely happier when a recreation staff member is around. Eva was very social and loved to enterain in her day so her favorite activities are the parties and cooking classes. It doesn't hurt that she loves to eat!

Thank you again for making Eva's days brighter at Brompton. We sincerely appreciate each and every member of your team. Keep up the fabulous work. -Athena

Our family would like to thank Brompton Heights for helping us through this difficult time.

My Mom came to Brompton Heights last November. It was a very difficult change for her. Our Dad died in October and she had a lot of new things happening in her life. We found Brompton Heights after a lot of searching different places. We wanted a place that could help her with all the adjustments she would have to make. She has made wonderful friends here and participates in all the fun things that go on here. There are a lot of things that she has never done or hasn't done in years. She expecially likes the music entertainment. One great thing is that there is always someone for her to talk to. When we go away we know she will be taken care of by people who really care about her. My sisters and I are here very often, we have made great friendships through Mom including the nurses, aides and staff. It will never take the place of home for her, but we feel we have helped her make a new and different life in a place where her children, grandchildren, great grandchildren, her brothers and sister snd their families can come visit or take her at any time to help her be a happier person who can enjoy all the time God gives her. -Daughter of Eleanor

To the owner of Brompton Heights

I am Josephine and I have a thought. I have lived here 2 years and feel fine. Everyone that works here make me feel great they are cheerful, understanding and just great. The place is clean and the food is fine. I just wanted to write you a short note of thankfulness and appreciation. -Thank you again, Love, Josephine

Hi Kerry

Thank you for being our "life saver" yesterday. You have no idea how much your kindness meant to us. You are our "angel"! We owe you one and pancakes won't do it! -Thanks again.

Thank you for caring for our mom!

Our family sends a special thank you for all your extra efforts for tending to our mother's everyday care. It is nice to know it is more than just a job when special care and kindness is needed.

Dear Friends

Thank you so much for your hand-made blankets. We appreciate you thinking of us. Happy Easter to you all! -Your friends at Lord of Life Adult Day Health Center

Dear Friends of Brompton Heights

Thanks to all of you for celebrating my 87th birthday with me and thank you for all the new friends I have here and for all the good times I have spent with many of you. -God Bless all of you, Lillian

Making New Friends

"I like the companionship. It was so nice to come to Brompton Heights and not be alone. I have a lot of new friends." -Dan

"My favorite thing about Brompton Heights is the people." -Manny

"I like to joke and have fun. I wasn't sure I could be happy away from home, but now that I'm at Brompton Heights I joke and have fun all the time. Brompton Heights is my new home." -Elizabeth

"Brompton Heights is my new home and I am trying to be adventurous and be very active as I get used to this new place in my life. As far a Bingo and Resident bingo I really enjoy helping out, I feel like I am improving these games for the other residents." -John

Exceptional Customer Service, Private Dining Room

"Dear Mark, My sister and I recently had the pleasure of visiting a dear friend of ours at Brompton Heights. We were totally unprepared for the fabulous treatment we received the moment we entered the doors. The receptionist and all the staff were most exceptionally friendly and helpful staff we have ever encountered in one place, especially a nursing home.We had planned to take our friend out to lunch, but she was afraid to go out (with her oxygen and wheelchair) as it had snowed a lot recently. Kathy, our friend's nurse, made a suggestion that we stay and have lunch in their private dining room and made arrangements for our meals and even gave us a choice of meal. When we entered the private dining room (The Williams Room), we felt like we were in a 5 star room. The room was beautiful and the table arrangement was fabulous. The moment we sat down, very friendly staff were right there for us. We were very impressed with the service and friendliness we received from all staff. They all made us feel like royalty, making our lunch very pleasant, comfortable, and most appetizing. We felt that all the staff had a very pleasant way with the way they treated our friend and ourselves, with a great sense of humor as well. After leaving Brompton Heights we actually felt better than before we came in. This visit to Brompton Heights actually made our day!! What a marvelous staff you have. God bless them all that they will always be the the same to everyone. You have a great nursing home, that we will recommend to anyone--but it is your staff who make it that much better. Thank you! You have enlightened us as to how a nursing home should be like. It was a true pleasure for us. Keep up the good work. Thank you for taking good care of our friend."

Luxury Senior Living

"Good morning Mark,My Aunt is a resident at Brompton and is currently staying with me for two weeks in San Diego. She arrived last evening and spoke incessantly about the new building and how wonderful it is. She also mentioned that she chatted with you for a few minutes the one day that you were on site, mentioning my name and that I worked for you a while back . . . I know she loves it there and I remain confident in my decision that she's in good hands as this was a very difficult decision for me a few years ago after my mother passed away. My sister and I have tried for years to convince her to move to CA but she's not at all interested in this option. Clearly she's comfortable and happy with her living arrangements. There are some wonderful reps working for you at Brompton that are really kind to my Aunt. I am truly grateful for their kindness! Happy Holidays to you and your family! Best regards, Karen Courtney"

"Even though I never thought that Brompton Heights could get better, it really did. I feel safer now with no steps and the nursing desk is so much closer. I find myself in more activities, too, because the recreation areas are centrally located." - Bob, WWII vet, double purple heart winner

Living at Brompton Heights

"During my stay at Brompton, I have seen many changes, but what impressed me most was that the establishment was always trying to "improve" on what I considered a "good thing already in place." If there was something that could make the residents lives more comfortable or more productive, the staff was on it. Every staff member from the administrator to the housekeeping, regardless of what position they hold, have always been helpful, caring, considerate and most of all respectful to me and my needs. As I have had a total laryngectomy, you can imagine what a kind word or assistance means to me. My room is bright and comfortable and kept very tidy. The meals at Brompton are always varied, nutritional, plentiful, and tasty. Medication is supervised by the medical nurse, so I don't have to remember when to take my medication or if I'm taking it properly. Brompton provides well-planned activities that are supervised, and there is something for everyone to enjoy. I have gone on many field trips and luncheon outings in the company of people who enjoy taking us out in the new air conditioned shuttle bus. Each day there are different scheduled activities if you wish to participate, or you are free to just sit around, relax and listen to the grand player piano in the front living room. This is particularly one of my favorite past times. I am very content and happy that my family chose Brompton for me to call home." -Samuel

Dining Experience

"I just love it when I see spaghetti and meatballs on the menu! I used to make sauce all the time when I lived in my old home, but here in my new home the spaghetti and meatballs is the closest thing I have ever tasted to my own homemade." -Shirley

"You really gotta try the spaghetti and meatballs here! The pot roast and potatoes are wonderful, too! Oh, it is so hard to pick a favorite . . . I like so many things!" -Lucy

"I always feel like I am out to dinner with special friends when it is meal time here." -Rose

"The dining experience enables me to learn about other residents by telling stories, giving opinions, and reminiscing over a delicious meal." -Leo

Ice Cream Parlor

"I love having a place to go and treat my family to an ice cream . . . right in my own home!" -Lucy

"Who doesn't like ice cream?" -Lenny

Entertainment

"I like all the live entertainment and music at Brompton Heights." -Casey

"Having music and dancing brings back some great memories of when I was younger. Singing and dancing makes me feel alive again!" -Rose

"I will never say 'no' to an activity. The staff comes to my room, knocks on my door, and of course, I say 'Sure, I'll go!' Life is what you make it, so I am choosing to stay active and have fun with some new friends." -Ed

"My favorite entertainer is Lyle Stang. He is fun, gets everybody moving, and, boy, can he sing!" -Lenny

"The outside is very attractive with all the pretty flowers around. I like sitting on the patio talking to all my friends. I like all the activities they have especially the live entertainment, particularly John Little."

Chauffeur Transportation

"Our Chauffeur is tops. He takes us to appointments and out for a good time. He knows everyone's name, he's friendly and always has a good joke. He is terrific and we are lucky to have him." - Shirley

Fitness Programs

“The fitness programs here are lively and well-balanced.  They build up my strength, both in body and mind.” -Leo

"I always start my day off with exercise. Keeps these old bones strong and agile!" -Ed

Beautician

"It's so nice to have a beauty parlor. They do a good job on our hair and there are nice smells and visits with friends." -Fran

"Our hairdresser is the best! She is a true professional. She gets me in and out and knows just what I like to have done." -Carol

Emergency Call Bell

"One of the things my family and I looked for when we were considering a move was an emergency call bell system. We knew I wouldn't need to use it all the time, but if I ever did, we wanted to know that help was just a call bell away." -Leo